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Why was my New Password Not Accepted?

To protect your account, certain passwords will not be accepted.

The password you enter will be evaluated, common reasons a password is not accepted are listed below:

  • weak combination of common dictionary words or common passwords (e.g. 111aaa, p@ssw0rd, passwordabc);
  • Too short or long (from 6 to 12 characters).

We recommend you do the following:

  • Have a complex password (uppercase letters, lowercase letters, numbers);
  • Change your password at least once/6 months;
  • Keep your password private.
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