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A product I bought is no longer on my downloads area; what has happened?

If a product you purchased is no longer for sale on Chupamobile, its files will not be available for you to download. That’s why we advise to you to download the template as soon as you have purchased it.

If you have just bought a product and you don’t find it on your dashboard, your purchase may be under manual review for high fraud risk. Follow the steps here (link).

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